Shipping Policy

Welcome to WhatTheGift!

We believe ridiculous gifts should come with a great shopping experience. Here's everything you need to know about shipping your order.

Free Australian Shipping

We currently offer FREE standard shipping on all orders within Australia, with no minimum spend.

Processing & Delivery Times

We work with fulfilment partners who prepare and dispatch our products directly to customers.

Delivery times vary depending on the product, destination and shipping provider. Where available, estimated delivery information will be provided during your shopping experience or in your order updates.

Some products are shipped internationally and may take longer than standard domestic deliveries.

Delivery estimates are not guaranteed arrival dates. If your order is delayed, please contact us so we can investigate and help resolve the issue.

Order Tracking

Once your order has been dispatched, we'll provide tracking information when it becomes available from the shipping provider.

Please allow some time for tracking updates to appear after dispatch.

Multiple Items

If you order multiple products, they may be shipped separately from different fulfilment locations.

This means your items might arrive in different parcels or on different days, at no additional shipping charge.

Incorrect Shipping Information

Please double-check your delivery details before placing your order.

If you notice an error, contact us through our Contact page as soon as possible. We'll do our best to assist before dispatch, although changes cannot always be guaranteed once an order has been processed.

Lost, Delayed or Missing Orders

If your parcel is significantly delayed, lost or marked as delivered but hasn't arrived, please contact us.

We'll investigate the issue with our fulfilment or delivery partners and provide an appropriate resolution in accordance with Australian Consumer Law.

Contact Us

Have questions about your delivery?

Visit our Contact page and send us a message. We'll be happy to help.

Thank you for shopping with WhatTheGift — weird gifts, good laughs and zero boring presents.